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Payment Method and Security

Accepted Payment Methods:

 

Credit and Debit Cards: 

We accept Visa, Mastercard, American Express, and Discover. Your card will be charged at the time of order confirmation.

 

PayPal: You can pay securely through your PayPal account.

 

Online Bank Transfer: 

In certain regions, you may be able to pay directly from your bank account through a secure online transfer.

 

Cash on Delivery (COD): 

This option is available for select orders in certain regions. Please note that additional fees may apply for COD orders.

 

Payment Security:

  • We take your security seriously and use industry-standard encryption technology to protect your financial information.

  • We do not store your credit card information on our servers.

  • We partner with trusted payment processors to ensure the safe and secure processing of your transactions.

Kekasih4youu
Shipping and Refund Policy

Shipping Policy

Order Processing: Orders are typically processed within 1-3 business days after receipt.

 

Shipping Methods: We offer standard and expedited shipping options. Standard shipping typically takes 3-5 business days, while expedited shipping takes 1-2 business days.

 

Shipping Costs: Shipping costs are calculated based on your order weight and shipping destination. You will see the estimated shipping cost before checkout.

 

International Shipping: We ship internationally to selected countries. Please check our website for a list of eligible countries and shipping rates.

 

Tracking Your Order: You will receive a tracking number via email once your order has shipped. You can use this tracking number to follow the progress of your order.

Returns and Refunds Policy

Return Policy: We accept returns within 30 days of purchase for unused and unopened items in their original packaging.

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Items Not Eligible for Return: We do not accept returns for sale items, personalized items, or items damaged due to misuse.

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Return Process: To initiate a return, please contact our customer service team at kekasihcosmetics@gmail.com or contact us at +60146185168.

 

We will provide you with a return authorization number (RAN) and instructions on how to return your item.

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Refund Policy: Once we receive your returned item and confirm it is in acceptable condition, we will issue a full refund to your original payment method within 5-7 business days.

 

Shipping Costs for Returns: You are responsible for the cost of return shipping unless the item is damaged or defective.

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